A return request can be submitted within 7 days from the date of receiving the order through Yamm:
https://yamm.sa/store?hostname=nicheksa.store
- Limited product trial is allowed only. To accept a return request, the product must be in good condition, with the original box and outer packaging intact.
- Niche reserves the right to reject the return request if the product shows usage beyond limited trial, or if there is any damage to the product, box, or packaging.
- The return fee is 22 and will be borne by the customer in regular return cases.
- If the customer does not receive the order after it has been shipped, or if delivery fails and the shipment is returned due to non-receipt, the delivery fees will be deducted from the order value.
- If the product arrives damaged, broken, leaking, or with a visible defect, the customer must contact Niche Customer Service before submitting a return request, providing photos of the product, box, packaging, issue location, and order number. The product and all packaging components must be kept until the review is completed.
- Exchange service is currently unavailable. To receive another product, the customer may return the product according to this policy and place a new order.
- Bundles and offers cannot be exchanged. They are eligible for return only according to the terms of this policy.
- International orders are not eligible for return or exchange.
- International orders cannot be reshipped if they are not received by the customer or if delivery cannot be completed.
- After the return request is approved, the refund will be transferred to the bank account linked by the customer through Yamm. The time required for the amount to appear may vary depending on the bank and relevant parties.
- Submitting a return request is considered acceptance of this policy. All returned products are subject to review before approving the return or refund request.
Yamm
Get your purchase value refunded in just a few seconds
yamm.sa
